GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before using our online store. By placing an order on the website of NAZIV PODJETJA, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
The online store is operated by Shopping Network OOD (hereinafter: “the Merchant”). The Merchant reserves the right to amend these Terms and Conditions at any time. All changes are binding for customers, therefore we recommend you regularly review this section.
- General Provisions
These Terms and Conditions are prepared in accordance with Slovenian consumer protection regulations, the recommendations of the Chamber of Commerce and Industry of Slovenia, and international codes for online and electronic commerce.
Company details:
Shopping Network OOD, Via Georgi Sava
Rakovski 145, BG-1000, Sofia, Bolgaria
Email: info@drwogler.com
The website is intended for presenting and selling products to users. Content is provided for informational and educational purposes only and does not replace consultation with a healthcare professional.
“User” is any person using the website.
“Customer” is any physical or legal person who places an order via the online store.
- Personal Data and Business Capacity
By registering in the online store, visitors obtain a username (their e-mail address) and password. By registering, the visitor confirms that they are a fully capable adult individual.
By purchasing products, the user becomes a customer. By registering or making a purchase, the customer agrees that the Merchant may store and process their personal data for purposes of order processing, communication, marketing (with consent), statistical analyses, and compliance with legal obligations.
- Information Availability
The Merchant undertakes to always provide the customer with:
- Company identity (name, registered address, registration details)
- Contact details for fast and effective communication
- Essential product characteristics
- Product availability
- Terms of delivery and execution of services
- Clear pricing and payment methods
- Validity of offers
- Right of withdrawal and conditions for returns
- Complaint handling procedures and contact details
- Product Offer, Delivery Time and Collection
Product offers in the online store are regularly updated and subject to change. Errors are possible and will be corrected promptly.
Delivery time: Products in stock are typically delivered within 3 working days in Slovenia. International delivery times vary depending on the country.
Collection method:
- Home delivery by postal/courier service (Pošta Slovenije or another partner).
- Cash on delivery orders under €45 are subject to a shipping fee of €3.
- Payment Methods
Customers may pay for products via:
- Cash on delivery (COD) – online price applies
- Payment cards (BA, Maestro, Mastercard, Visa, Karanta)
- Prepayment (bank transfer)
- PayPal
Card and instalment payments are only possible if payer and cardholder details match.
- Prices
All prices are in euros (EUR) and include VAT unless otherwise stated. Prices are valid at the time of order submission and may change without notice. In case of a pricing error or changes during order processing, the Merchant will notify the customer and allow cancellation or confirmation at the corrected price.
- Order Process and Contract Formation
The purchase contract is concluded once the Merchant confirms the customer’s order by e-mail.
Steps:
- Customer selects a product and adds it to the cart
- Customer reviews the order, shipping costs, and total price
- Customer submits the order
- The Merchant confirms the order and provides estimated delivery time
An electronic invoice is issued with a breakdown of costs and information about the right of withdrawal.
- Right of Withdrawal and Returns
Consumers (individuals) have the right to withdraw from a distance contract within 14 days of receiving goods, without providing a reason.
Withdrawal must be communicated via e-mail to info@drwogler.com using an unambiguous statement or withdrawal form.
Returned products must be undamaged, unopened, in original packaging, and in the same quantity. The consumer bears the cost of returning goods. The Merchant refunds payments within 14 days of withdrawal notice, but may withhold refund until goods are returned or proof of return is provided.
Exemptions: The right of withdrawal does not apply to:
- Opened/used cosmetics, food supplements, or products unsuitable for return due to hygiene reasons
- Custom or personalized items
- Material Defects (Warranty of Conformity)
A product has a material defect if:
- It lacks the characteristics necessary for normal use
- It lacks the qualities required for a specific use known to the seller
- It does not match the qualities agreed between seller and buyer
- It does not correspond to the sample or model
Consumers must notify defects within two months of discovery. The Merchant is liable for defects up to two years after delivery.
Customers may request:
- Elimination of the defect
- Partial refund proportional to defect
- Replacement of the product
- Full refund
Defect claims must be sent to info@drwogler.com with proof of purchase.
- Delivery
Deliveries are handled by Pošta Slovenije. The Merchant may select another courier for efficiency. Shipping fees are visible at checkout.
- Security
The Merchant applies appropriate technical and organizational measures to protect personal and payment data, including SSL encryption. Card transactions are authorized in real-time via secure payment gateways.
- Child Protection
The Merchant does not knowingly collect personal data or accept orders from minors without parental consent. Any communication aimed at children is age-appropriate and does not exploit trust or inexperience.
- Privacy Policy
The Merchant respects and protects user privacy. Collected data is used solely for providing services, fulfilling orders, and – with consent – for marketing purposes.
Collected data may include: name, surname, delivery address, e-mail, phone, VAT details (for legal entities).
Cookies are used to enable shopping cart functionality, analytics (Google Analytics), and to improve user experience. More details are available in the Privacy Policy.
- User Reviews and Comments
Reviews and comments posted by customers are intended for community benefit. The Merchant moderates content and may reject offensive or misleading reviews. By submitting a review, the user grants the Merchant the right to use it for marketing purposes.
- Liability
The Merchant strives for accuracy but product images are symbolic. Once products are handed to the postal service, the Merchant is not responsible for physical damage, destruction, loss, or missing contents of the shipment. In such cases, the customer must initiate a complaint with the courier.
- Promotional Games and Sweepstakes
The Merchant may organize sweepstakes. Separate terms and conditions will be published for each event.
- Out-of-Court Consumer Dispute Resolution
In accordance with EU Regulation No. 524/2013, disputes may be resolved through the EU’s Online Dispute Resolution (ODR) platform available HERE.
The Merchant does not recognize any private out-of-court consumer dispute resolution provider as competent.
- Final Provisions
These Terms and Conditions are subject to Slovenian law. Disputes will be resolved by the competent court in Slovenia.
The Merchant may amend these Terms and Conditions in case of legal or business changes. Updates are published on the website and binding from publication.
GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before using our online store. By placing an order on the website of NAZIV PODJETJA, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
The online store is operated by Shopping Network OOD (hereinafter: “the Merchant”). The Merchant reserves the right to amend these Terms and Conditions at any time. All changes are binding for customers, therefore we recommend you regularly review this section.
- General Provisions
These Terms and Conditions are prepared in accordance with Slovenian consumer protection regulations, the recommendations of the Chamber of Commerce and Industry of Slovenia, and international codes for online and electronic commerce.
Company details:
Shopping Network OOD, Via Georgi Sava
Rakovski 145, BG-1000, Sofia, Bolgaria
Email: info@drwogler.com
The website is intended for presenting and selling products to users. Content is provided for informational and educational purposes only and does not replace consultation with a healthcare professional.
“User” is any person using the website.
“Customer” is any physical or legal person who places an order via the online store.
- Personal Data and Business Capacity
By registering in the online store, visitors obtain a username (their e-mail address) and password. By registering, the visitor confirms that they are a fully capable adult individual.
By purchasing products, the user becomes a customer. By registering or making a purchase, the customer agrees that the Merchant may store and process their personal data for purposes of order processing, communication, marketing (with consent), statistical analyses, and compliance with legal obligations.
- Information Availability
The Merchant undertakes to always provide the customer with:
- Company identity (name, registered address, registration details)
- Contact details for fast and effective communication
- Essential product characteristics
- Product availability
- Terms of delivery and execution of services
- Clear pricing and payment methods
- Validity of offers
- Right of withdrawal and conditions for returns
- Complaint handling procedures and contact details
- Product Offer, Delivery Time and Collection
Product offers in the online store are regularly updated and subject to change. Errors are possible and will be corrected promptly.
Delivery time: Products in stock are typically delivered within 3 working days in Slovenia. International delivery times vary depending on the country.
Collection method:
- Home delivery by postal/courier service (Pošta Slovenije or another partner).
- Cash on delivery orders under €45 are subject to a shipping fee of €3.
- Payment Methods
Customers may pay for products via:
- Cash on delivery (COD) – online price applies
- Payment cards (BA, Maestro, Mastercard, Visa, Karanta)
- Prepayment (bank transfer)
- PayPal
Card and instalment payments are only possible if payer and cardholder details match.
- Prices
All prices are in euros (EUR) and include VAT unless otherwise stated. Prices are valid at the time of order submission and may change without notice. In case of a pricing error or changes during order processing, the Merchant will notify the customer and allow cancellation or confirmation at the corrected price.
- Order Process and Contract Formation
The purchase contract is concluded once the Merchant confirms the customer’s order by e-mail.
Steps:
- Customer selects a product and adds it to the cart
- Customer reviews the order, shipping costs, and total price
- Customer submits the order
- The Merchant confirms the order and provides estimated delivery time
An electronic invoice is issued with a breakdown of costs and information about the right of withdrawal.
- Right of Withdrawal and Returns
Consumers (individuals) have the right to withdraw from a distance contract within 14 days of receiving goods, without providing a reason.
Withdrawal must be communicated via e-mail to info@drwogler.com using an unambiguous statement or withdrawal form.
Returned products must be undamaged, unopened, in original packaging, and in the same quantity. The consumer bears the cost of returning goods. The Merchant refunds payments within 14 days of withdrawal notice, but may withhold refund until goods are returned or proof of return is provided.
Exemptions: The right of withdrawal does not apply to:
- Opened/used cosmetics, food supplements, or products unsuitable for return due to hygiene reasons
- Custom or personalized items
- Material Defects (Warranty of Conformity)
A product has a material defect if:
- It lacks the characteristics necessary for normal use
- It lacks the qualities required for a specific use known to the seller
- It does not match the qualities agreed between seller and buyer
- It does not correspond to the sample or model
Consumers must notify defects within two months of discovery. The Merchant is liable for defects up to two years after delivery.
Customers may request:
- Elimination of the defect
- Partial refund proportional to defect
- Replacement of the product
- Full refund
Defect claims must be sent to info@drwogler.com with proof of purchase.
- Delivery
Deliveries are handled by Pošta Slovenije. The Merchant may select another courier for efficiency. Shipping fees are visible at checkout.
- Security
The Merchant applies appropriate technical and organizational measures to protect personal and payment data, including SSL encryption. Card transactions are authorized in real-time via secure payment gateways.
- Child Protection
The Merchant does not knowingly collect personal data or accept orders from minors without parental consent. Any communication aimed at children is age-appropriate and does not exploit trust or inexperience.
- Privacy Policy
The Merchant respects and protects user privacy. Collected data is used solely for providing services, fulfilling orders, and – with consent – for marketing purposes.
Collected data may include: name, surname, delivery address, e-mail, phone, VAT details (for legal entities).
Cookies are used to enable shopping cart functionality, analytics (Google Analytics), and to improve user experience. More details are available in the Privacy Policy.
- User Reviews and Comments
Reviews and comments posted by customers are intended for community benefit. The Merchant moderates content and may reject offensive or misleading reviews. By submitting a review, the user grants the Merchant the right to use it for marketing purposes.
- Liability
The Merchant strives for accuracy but product images are symbolic. Once products are handed to the postal service, the Merchant is not responsible for physical damage, destruction, loss, or missing contents of the shipment. In such cases, the customer must initiate a complaint with the courier.
- Promotional Games and Sweepstakes
The Merchant may organize sweepstakes. Separate terms and conditions will be published for each event.
- Out-of-Court Consumer Dispute Resolution
In accordance with EU Regulation No. 524/2013, disputes may be resolved through the EU’s Online Dispute Resolution (ODR) platform available HERE.
The Merchant does not recognize any private out-of-court consumer dispute resolution provider as competent.
- Final Provisions
These Terms and Conditions are subject to Slovenian law. Disputes will be resolved by the competent court in Slovenia.
The Merchant may amend these Terms and Conditions in case of legal or business changes. Updates are published on the website and binding from publication.
GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS – ONLINE STORE NAZIV PODJETJA
Please read these Terms and Conditions carefully before using our online store. By placing an order on the website of NAZIV PODJETJA, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
The online store is operated by Shopping Network OOD (hereinafter: “the Merchant”). The Merchant reserves the right to amend these Terms and Conditions at any time. All changes are binding for customers, therefore we recommend you regularly review this section.
- General Provisions
These Terms and Conditions are prepared in accordance with Slovenian consumer protection regulations, the recommendations of the Chamber of Commerce and Industry of Slovenia, and international codes for online and electronic commerce.
Company details:
Shopping Network OOD, Via Georgi Sava
Rakovski 145, BG-1000, Sofia, Bolgaria
Registration number: 000000
VAT ID: 000000 (the Merchant is a VAT payer)
Email: info@drwogler.com
The website is intended for presenting and selling products to users. Content is provided for informational and educational purposes only and does not replace consultation with a healthcare professional.
“User” is any person using the website.
“Customer” is any physical or legal person who places an order via the online store.
- Personal Data and Business Capacity
By registering in the online store, visitors obtain a username (their e-mail address) and password. By registering, the visitor confirms that they are a fully capable adult individual.
By purchasing products, the user becomes a customer. By registering or making a purchase, the customer agrees that the Merchant may store and process their personal data for purposes of order processing, communication, marketing (with consent), statistical analyses, and compliance with legal obligations.
- Information Availability
The Merchant undertakes to always provide the customer with:
- Company identity (name, registered address, registration details)
- Contact details for fast and effective communication
- Essential product characteristics
- Product availability
- Terms of delivery and execution of services
- Clear pricing and payment methods
- Validity of offers
- Right of withdrawal and conditions for returns
- Complaint handling procedures and contact details
- Product Offer, Delivery Time and Collection
Product offers in the online store are regularly updated and subject to change. Errors are possible and will be corrected promptly.
Delivery time: Products in stock are typically delivered within 3 working days in Slovenia. International delivery times vary depending on the country.
Collection method:
- Home delivery by postal/courier service (Pošta Slovenije or another partner).
- Cash on delivery orders under €45 are subject to a shipping fee of €3.
- Payment Methods
Customers may pay for products via:
- Cash on delivery (COD) – online price applies
- Payment cards (BA, Maestro, Mastercard, Visa, Karanta)
- Prepayment (bank transfer)
- PayPal
Card and instalment payments are only possible if payer and cardholder details match.
- Prices
All prices are in euros (EUR) and include VAT unless otherwise stated. Prices are valid at the time of order submission and may change without notice. In case of a pricing error or changes during order processing, the Merchant will notify the customer and allow cancellation or confirmation at the corrected price.
- Order Process and Contract Formation
The purchase contract is concluded once the Merchant confirms the customer’s order by e-mail.
Steps:
- Customer selects a product and adds it to the cart
- Customer reviews the order, shipping costs, and total price
- Customer submits the order
- The Merchant confirms the order and provides estimated delivery time
An electronic invoice is issued with a breakdown of costs and information about the right of withdrawal.
- Right of Withdrawal and Returns
Consumers (individuals) have the right to withdraw from a distance contract within 14 days of receiving goods, without providing a reason.
Withdrawal must be communicated via e-mail to info@drwogler.com using an unambiguous statement or withdrawal form.
Returned products must be undamaged, unopened, in original packaging, and in the same quantity. The consumer bears the cost of returning goods. The Merchant refunds payments within 14 days of withdrawal notice, but may withhold refund until goods are returned or proof of return is provided.
Exemptions: The right of withdrawal does not apply to:
- Opened/used cosmetics, food supplements, or products unsuitable for return due to hygiene reasons
- Custom or personalized items
- Material Defects (Warranty of Conformity)
A product has a material defect if:
- It lacks the characteristics necessary for normal use
- It lacks the qualities required for a specific use known to the seller
- It does not match the qualities agreed between seller and buyer
- It does not correspond to the sample or model
Consumers must notify defects within two months of discovery. The Merchant is liable for defects up to two years after delivery.
Customers may request:
- Elimination of the defect
- Partial refund proportional to defect
- Replacement of the product
- Full refund
Defect claims must be sent to info@drwogler.com with proof of purchase.
- Delivery
Deliveries are handled by Pošta Slovenije. The Merchant may select another courier for efficiency. Shipping fees are visible at checkout.
- Security
The Merchant applies appropriate technical and organizational measures to protect personal and payment data, including SSL encryption. Card transactions are authorized in real-time via secure payment gateways.
- Child Protection
The Merchant does not knowingly collect personal data or accept orders from minors without parental consent. Any communication aimed at children is age-appropriate and does not exploit trust or inexperience.
- Privacy Policy
The Merchant respects and protects user privacy. Collected data is used solely for providing services, fulfilling orders, and – with consent – for marketing purposes.
Collected data may include: name, surname, delivery address, e-mail, phone, VAT details (for legal entities).
Cookies are used to enable shopping cart functionality, analytics (Google Analytics), and to improve user experience. More details are available in the Privacy Policy.
- User Reviews and Comments
Reviews and comments posted by customers are intended for community benefit. The Merchant moderates content and may reject offensive or misleading reviews. By submitting a review, the user grants the Merchant the right to use it for marketing purposes.
- Liability
The Merchant strives for accuracy but product images are symbolic. Once products are handed to the postal service, the Merchant is not responsible for physical damage, destruction, loss, or missing contents of the shipment. In such cases, the customer must initiate a complaint with the courier.
- Promotional Games and Sweepstakes
The Merchant may organize sweepstakes. Separate terms and conditions will be published for each event.
- Out-of-Court Consumer Dispute Resolution
In accordance with EU Regulation No. 524/2013, disputes may be resolved through the EU’s Online Dispute Resolution (ODR) platform available HERE.
The Merchant does not recognize any private out-of-court consumer dispute resolution provider as competent.
- Final Provisions
These Terms and Conditions are subject to Slovenian law. Disputes will be resolved by the competent court in Slovenia.
The Merchant may amend these Terms and Conditions in case of legal or business changes. Updates are published on the website and binding from publication.